shipping / returns

size guide

product care

payment

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FAQ

terms & conditions

privacy policy

sania d'mina ship worldwide every weekday monday - friday.
please allow 1-5 working days to get your order. 
at the moment we offer the following shipping flat rates:

sweden: 80SEK
EU: €30
outside EU: $35

 

Returns

if you realize your shoes weren't the right fit for you, we're happy to accept returns within 30 days. we offer a free 30-day returns policy within the European Union. 

please note we only accept returns if the shoes are in perfect condition, in its original packaging and together with the Returns & Exchanges form. we do not accept returns of shoes that have been worn, used or that have damaged soles. the next customer will want them is as perfect condition as you received them.  

our soles are crafted from a delicate leather. please make sure you try on the shoes on a very clean surface that is free of anything that might scratch or leave behind any marks. thank you!

we do not accept responsibility for products lost during a return delivery. please specify in the returns & exchanges form whether you'd like to make an exchange for another size/color or if it's a return.  
 
How to return your shoes: 
1. place the shoes in the original packaging including dustbags and everything that it arrived with together with the returns & exchanges form. 
2. attach the pre-paid parcel note on a suitable freight box, preferably the same in which you received your shoes. please make sure to cover or remove the original parcel note. 
3. send the freight box at Postnord (Sweden) or UPS (International) service point. For orders outside of Sweden you can ask UPS to pick up the box at your convenience. Please call your local UPS office to arrange this. 
 
exchanges
we cannot guarantee stock availability for exchanges. to provide a fast exchange and to improve chances for stock availability, return your products and place a new order. 

 

 

 

 

 

 

 

 

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